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Public Information Requests


The Public Information Act (PIA) gives the public the right to request access to government information. The request must ask for information already in existence. A PIA does not require Region 10 ESC to create new information, perform legal searches, or answer general questions.
Members of the media should send general inquiries that are not formal public information requests to the Communications Services team at (972) 348-1040. For urgent, off-hours requests, contact Rachel Frost at (817) 691-4084.


To Request Information

Before you submit a public information request, please review our website. To request information from Region 10 ESC, you may contact us by the following means:

By mail:

Region 10 Education Service Center
Rachel Frost
Chief Communications Officer
904 Abrams Road
Richardson, TX 75081

By email to:
By fax to:
 (972) 348-1041


For questions, complaints and enforcement of the Public Information Act, contact the Attorney General Open Records Division.

Open Government Hotline (Staff can answer questions about the Public Information Act and Open Meetings Act.: (512) 478-OPEN (6736) or (877) OPEN-TEX (673-6839)

Open Government Cost Hotline (Staff can answer questions about charges relating to the Public Information Act.) (512) 475-2497 or (888) OR-COSTS (672-6787)