Help

Region 10 Help Desk

The Help Desk provides assistance with Region 10 Web-based Programs and Technology Applications.
The Help Desk can only research course history from the past 5 years. Please do not request course certificates older than 5 years.

*Note: R10 Account passwords may be reset by following the prompts on the R10 login page.
*For help with 'My Professional Learning (MyPro)', please create a help ticket using the button above.

Main Help Number:   972-348-1234

Region 10 Receptionists

Spring Valley Building
400 E. Spring Valley
Richardson, TX 75081-5101
972-348-1700

Abrams Building
904 Abrams Rd.
Richardson, TX 75081
972-348-1750

Phone Option 1:

  • Region 10 Login

  • My Professional Learning

  • Calendar of Events (escWorks)

Phone Option 2:

  • TXED Job Network

Phone Option 3:

  • TEKS Resource System

  • Eduphoria

  • TEKSBank

Phone Option 4:

  • Greenlight Locker

R10 Help Desk Hours

Monday - Thursday:
8:00 am - 4:00 pm

Friday:
8:00 am - 2:30 pm

PC/Desktop & Email Issues for non-Region 10 Employees

Contact your District Technical Coordinator or Technology Assistant at your School

NOTES:

Acrobat Reader: Download Here
MAC users:  please use the Safari Browser

TXED Job Network

TEKSBank Support

Videoconference Support